FAQs

Welcome to Craftie's FAQs page! We've compiled a list of common questions to make your experience on our website as smooth as possible. If you can't find the answer you're looking for, don't hesitate to contact our friendly support team.

1. What is Craftie?

Craftie is an online marketplace that showcases and sells products created by talented artisans in New Zealand and beyond. We're dedicated to promoting creativity and providing a platform for artists to share their work with the world.

2. Payment Methods

We accept all major payment methods, including Shop Pay, Credit Cards, Paypal, Google Pay, Afterpay and Debit Cards. To make payment, please click the "CHECKOUT" button in your shopping cart.

3. Cash on deliver

Unfortunately, we don't have available cash on delivery option. 

4. How can I buy products on Craftie?

Shopping on Craftie is easy! Simply browse our website, explore the diverse range of items, and click on the products you love. Add them to your cart and follow the checkout process to make your purchase securely.

5. Is Craftie limited to New Zealand products only?

No, Craftie welcomes products from around the world. While our roots are in New Zealand, we have a global community of talented creators who share their unique items with our audience.

6. What types of products can I find on Craftie?

Craftie offers a wide variety of goods, including jewelry, art, home decor, clothing, accessories, and much more. You'll discover a diverse selection of creative products to suit your tastes.

7. What if I have an issue with my order or need assistance?

If you encounter any issues with your order or have questions, please reach out to our support team. We're here to assist you and ensure your experience with Craftie is enjoyable.

We hope these FAQs provide clarity and enhance your Craftie experience. If you have any further questions or feedback, please feel free to contact us.

Happy shopping and exploring the world of handmade creativity at www.craftie.co.nz!